경희대학교 대학원 경영학 박사
경희대학교 대학원 경영컨설팅학 석사
경희대학교 경영대학 경영학, 의료경영학 학사
Working Backgrounds
Associate Professor, 2024. 3 - present
Operations and Production Management, School of management, PuKyong National University, Korea
Assistant Professor, 2021. 3 - 2024.2
Operations and Production Management, School of management, PuKyong National University, Korea
Assistant Professor, 2019. 4 - 2021. 2.
Service Science and Operations Management, School of Management, Zhejiang University, Zijingang Campus, Hangzhou, China
Assistant Professor, 2017. 4 - 2019. 2.
Survey and Health Policy Research Center, Dongguk University, Korea
Lecturer, 2016.3. - 2016. 6. (MBA) / 2017. 3. - 2017. 6. (Graduates)
School of Management, KyungHee University, Korea
Academic and Business Community Services
Board of Trustee, The Korean Production and Operations Management Society: 2021. 3 ~ Present
Board of Trustee, The Journal of Korean Society for Quality Management: 2024.3 ~ Present
Inter-organizational Relationships
Buyer-Supplier Relationships
Operations Management
Supply Chain Management
NPD
Innovation
Operations Management
Service Operations Management
Supply Chain Management
Quality Management
Business Statistics
●논문(최근4년간)
Publications
SSCI Journals
Um, K. H. (2023). The effect of NPD complexity on NPD performance via inter-organizational collaboration and conflict. Journal of Manufacturing Technology Management, 34(8), 1527-1548.
Li, S., Yang, M.,Um, K. H., & Kang, M.
(2023). Top-management environmental support and environmental performance: a
moderated-mediation role of supplier environmental management and
adaptability.Total Quality Management & Business Excellence, 1-17.
Du, J., Liu, Y.,Um, K. H., & Kang, M.
(2023). Effect of supplier development on innovation performance: moderating
role of supplier evaluation and IT use with suppliers.Total Quality Management
& Business Excellence, 1-18.
Kang, M., & Um, K. H.*,(2023).Combining
internal quality-oriented product design with external supplier involvement for
enhancing operational performance: the moderating role of product
modularity.Journal of Manufacturing Technology Management,34(2), 337-358.
Bai, B.,Um, K. H*.,& Lee, H. (2023).The
strategic role of firm agility in the relationship between IT capability and
firm performance under the COVID-19 outbreak.Journal of Business &
Industrial Marketing,38(5), 1041-1054.
Hanna, L.,Um, K. H*.,Hughes, P., & Shine,
E. K. (2023).Understanding knowledge transfer in M&As: An integration of
resource orchestration and social capital theories and evidence from UK
acquiring firms.European Management Journal,41(2), 199-211.
Wang, X.,Um, K. H.,Wang, S., & Kang, M.
(2022). The mediating role of key supplier adaptability and involvement in the
relationship between supplier relationship management and NPD project
success.Operations Management Research, 1-14.
Wang, X., Yang, M., Park, K.,Um, K.
H.,& Kang, M. (2022). Social Sustainability of a Firm: Orientation,
Practices, and Performances. International Journal of Environmental Research
and Public Health, 19(20), 1-12
Seo, Y. J., &Um, K. H*.(2022).The role
of service quality in fostering different types of perceived value for student
blended learning satisfaction.Journal of Computing in Higher Education, 1-29.
Kang, M.,Ki-Hyun, U*.,Shou, Y., & Roh,
J. J. (2022). Matching goal-based incentive systems with cross-functional
integration to improve operation and innovation performance. International
Journal of Operations & Production Management, 42(2), 230-254.
Kang, M.,Um, K. H*.,Wang, S., Park, K.,
Colclough, S. N., & Park, Y. (2021). Integrating manufacturing and R&D
functions for better quality and product development performance. Journal of
Manufacturing Technology Management, 33(1), 191-212.
Um, K. H.,Fan, Yingying, & Seo, Y. J.
(2021). The ramifications of COVID-19 in education: beyond the extension of the
Kano model and unipolar view of satisfaction and dissatisfaction in the filed
of blended learning. Educational Measurement: Issues and Practice, 40(3),
96-109.
Um, K. H.,& Oh, J. Y. (2021). The
mediating effects of cognitive conflict and affective conflict on the
relationship between new product development task uncertainty and performance.
International Journal of Project Management, 39(1), 85-95.
Um, K. H.,& Oh, J. Y. (2020). The
interplay of governance mechanisms in supply chain collaboration and
performance in buyer?supplier dyads: substitutes or complements. International
Journal of Operations & Production Management. 40(4), 415-438.
Um, K. H.,& Kim, S. M. (2019). The
effects of supply chain collaboration on performance and transaction cost
advantage: The moderation and nonlinear effects of governance mechanisms.
International Journal of Production Economics, 217(Nov), 97-111.
Seo, Y. J., &Um, K. H.*(2019).The
asymmetric effect of fairness and quality dimensions on satisfaction and
dissatisfaction: An application of the Kano model to the interdisciplinary
college program evaluation, Studies in Educational Evaluation, 61(2), 183-195.
Um, K. H.,& Lau, A. K. (2018).
Healthcare service failure: how dissatisfied patients respond to poor service
quality. International Journal of Operations &Production Management, 38(5),
1245-1270.
Um, K. H.,& Kim, S. M. (2018).
Collaboration and opportunism as mediators of the relationship between NPD
project uncertainty and NPD project performance. International Journal of
Project Management, 36(4), 659-672.
Um, K. H.,& Kim, S. M. (2018).
Application of Fairness Theory to Medical Tourists' Dissatisfaction and
Complaint Behaviors: The Moderating Role of Patient Participation in Medical
Tourism. Journal of Social Service Research, 44(2), 191-208.
Kim, S. M., &Um, K. H.*(2016). The
effects of ambivalence on behavioral intention in medical tourism. Asia Pacific
Journal of Tourism Research, 21(9), 1020-1045.
Kim, S. M.,Um, K. H.*,Kim, H. Y., &
Kim, Y. H. (2016). Hospital career management systems and their effects on the
psychological state and career attitudes of nurses. Service Business, 10(1),
87-112.
Domestic Journals
UGLI, A. N. B., &Um, K. H*. (2023). The
Effect of Social Media Marketing Capability on International Patient
Satisfaction through Perceived Risk in the Medical Tourism Context.Journal of
Korean Society for Quality Management,51(2), 203-221.
ANVARJONOV NODIRBEK BAKHROMZHON UGLI,배준영,채희선and엄기현*. (2022).
The Effect of Social Marketing Strategy on Overseas Patient Satisfaction via
Attitude in the Context of Medical Tourism in South Korea.의료경영학연구, 16(3), 13-24.
*corresponding author
A full list of my publication is available
at my google scholar!
(https://scholar.google.com/citations?user=MjwBLfIAAAAJ&hl=ko)
●저역서
생산운영관리(2판), translated by안재형,김보성,김기태,김대철,심재훈,엄기현,이종태,이주용,정철호,정태수,최영근 한올 출판사
인문사회경영관(C25) 503호.